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FAQ's

What type of people come in for therapy and what do they talk about?
Clients are everyday people, in fact, many would be surprised to learn how many people they may know in counseling.  There is no “typical” clientele or area of concern to focus on. People range from young to older, from rich to poor, from single to families, etc. People discuss many things in their lives such as family dynamics, social relationships, career/work issues, financial plans, life philosophies, religion/spirituality, intimate relationships and sexuality, etc.

What makes Inner Journey Counseling Center different from other centers?
The philosophy here is that the client is valued and respected and that he/she is considered to be the “expert”, not the clinician. We have some tools and resources to offer as we join with you in your time of need and distress. We are aware of how difficult it is to open up to a stranger, not knowing if you will be judged or criticized. It was not an easy decision to seek help and therefore we are respectful and appreciative of being given the opportunity to walk with you for this brief time on your journey. Many clinicians operate by focusing on diagnosing and symptoms. Here, instead of focusing on what is wrong with a person, we focus on what is right with a person.

What types of certifications/licenses do the counselors have?
Currently in this practice clinicians carry master’s degree level licensures of LCPC (Licensed Clinical Professional Counselor) and LCSW-C (Licensed Certified Social Worker-Clinical). We are looking to add licensed graduates, psychiatrists on staff, and other alternative helping professions of acupuncturists, massage therapists, yoga instruction, etc.

What are the fees and does Inner Journey Counseling Center accept insurance?
The fees and insurance issues are worked out with each individual and clinician. For the most part, we accept a wide range of insurance carriers and depending on one’s coverage, some pay no co-payment while others pay full fee out of pocket costs which can range depending on each clinician’s discretion.

What are the business hours?
Schedules are set and determined by each individual clinician but hours typically range from 8am-9pm Monday through Friday and 8am-5pm on Saturday.

What can I expect on my first visit?
Some clinicians may have a few initial intake forms for you to fill out on or before your first visit. However, typically in the first visit we discuss a range of topics to get oriented such as insurance/payment details, personal/family history, your hope/goal for our time, experiences in any type of past therapy, and a direction for us to begin to explore. It is important to remember that most of the success generated in this type of working relationship is the connection that is formed between the client and therapist. We would recommend that you view the first 1-3 appointments as a trial to see if there is a good match for you. If your experience is not working out in a successful way, then we can be helpful in finding another therapist who would offer what you are looking for. As a side note, if you arrive at your appointment early, we have a waiting room with magazines and music for you to enjoy while you wait.

How long is a typical appointment?
A typical appointment lasts about 50 minutes. There may be times when you and the therapist decide to increase that time or the frequency of visits, it is a decision that does not need to be solidified at the onset of counseling.

How long do people continue their therapeutic relationship for?
Some people come in for a little as a couple of appointments and some people continue their counseling for years. We find that it is important to balance having structured goals/direction with a flexibility of the time that it may take to achieve those goals. Our philosophy is that it is very hard to define and quantify how this process works but the most definitive statement that can be made is that it is a “process”. The pace is fluid and ever changing, that will depend on you. Often times people wonder if they will come to depend on their counseling or that something must be wrong with them if they continue for a longer period of time. Yet, some people feel a sense of completeness or wholeness with having access to the success that is generated between them and the therapist. When we focus on what is “right” with a person, there is a sense of how valuable this relationship is and people often look forward to their appointments. Overall, we would suggest that we operate on a principal that the goals are more important than the time that it takes to achieve them. We put these decisions in your hands and we work hard to help you find the clarity, confidence, and courage to make the decisions that best fit for you…… and then……… we support them.

How confidential is my counseling?
The confidentiality of the information that is discussed between you and the therapist is highly valued and seriously protected. In fact, there have been times when a clinician has seen two or more people that know each other yet the clients never figured out the commonality. It is also important to know that you will not be judged or criticized for the things that you say to your counselor. We are trained to be present for you in a way that does not allow for our emotional reactions or opinions to factor into the room.

What if I see my therapist in public?
That is a wonderful question for you and your counselor to discuss and in smaller towns/cities, it is a likely scenario. In general, we honor your confidentiality very highly and will not approach you first if we see you. It would be up to your discretion if you see your counselor and would like to say hello. If a situation should arise when your counselor is with other people in public and you say hello, then he/she would likely not formally introduce you as a client, etc.

Can I ask my therapist personal questions about his/her life or family?
There are many different ways that a counselor may handle the situation if asked direct personal questions. In general, this is a relationship unlike any other in that it does not operate under typical normative social rules/considerations. Our training is such that we are taught to explore the importance of that curiosity as to how it relates to you or the content of what we are discussing. There is something called “transference” that can occur in a relationship such as this. Transference can be defined as the specific thoughts and feelings that are experienced from a client about his/her counselor. At Inner Journey Counseling Center, our philosophy is that you can explore or ask anything. If for some reason, certain questions are past our comfort zone, then we may chose not to answer in detail but we will always discuss with you the reason or rationale. We would like your experience here to be very pleasant and we would like you to experience your counselor as a highly trained professional, yet also as a human with character, lives, families, and struggles just like anyone else.

Can I give my counselor gifts or hugs?
This is another scenario that should be discussed between you and your specific counselor. We want to maintain professional boundaries while also blending a client’s needs to be present in some form in his/her therapists lives.


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